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Product Related FAQ

• What should I do if I have problem in using the product?
• Firstly please check the English manual that comes with the product, or you can check for online manuals or Blogs for advice.
  If you still can’t figure out the problem, please submit your problem to our customer service representative. They will offer you professional tech support and help you assess if your product is defected.

• If I Want to Order in big quantity, can ATOP Taiwan Give Me a Good Quotation?

• Of course, we can offer you better prices for large volume orders.
  If you are interested in a quote for a large quantity of items, please contact us with the following details:

  • The products you want
  • The exact desired order quantity
  • Your desired time frame
  • Any special packing instructions, e.g. bulk packing without product boxes

  With this information we will get back to you with a quotation.
  You can also contact with our online salesman easily.
  

• Can I print the number I like on the jersey I ordered?
• Yes, you can, you can print your favorite number on basketball or soccer jersey, it is free.
  Please let us know when you checkout your order, you can add a comment. This comment should also include the size you choose. It is essential.

• Is There A Catalog Available?
• Because of the dynamic nature of our product line as well as our effort to provide lowest price to our customer, compiling a catalog would not be very fruitful.
  Our website contains all the information we have on our products. If you have any specific question, you are welcome to contact our customer service representatives.